How to Update your Philips Hue Software
Which the Hue bulbs, lights and bridge are physical devices software updates are rolled out to these over time. With your Hue bridge connected to the internet updates are downloaded and then sent to your hue bulbs which update themselves. This can all be done through the Hue app.
How to Update Hue
Updates and upgrade to the Hue software could be bug fixes, performance improvements, or new features. It is worth ensuing you keep your Hue system up to date.
Bridge – When in your Hue app you can update the bridge software if an update is available.
Hue Lights – Again in the Hue app it will show you if there is an update for your Hue lights, if so you can download and install. Your lights must have power, they don’t need to be on/lit, however mains power must be going to them for them to get the update. Via the Hue app you can also set your bulbs to auto update if you wish under the ‘automatic update’ option. This means any new updates will be automatically installed at a specified time you can set.
Hue app – Finally the Hue app is updated like any other app you may have on your phone or tablet, this is updated in the same way through the app store.
You can check for details on new updates here – http://labs.meethue.com/support/softwareupdate
If you have the message below your bulb sating the light is unreachable then ensure that the light is turned on. If the bulb is connected but you are still getting this message then read our guide here on Fixing Hue Lights that are Unreachable.
Philips Hue stuck on downloading updates
Updates take time to roll out, they also take time to download and install too. Updates to Hue lights can take up to a few hours to download and install, it can take time due to the wireless connection that the bulbs use which is ZigBee, with the transferring of data taking some time. The more lights you have the longer it will take.
When updating you can close the app and it will run in the background, so there is no need to leave the app open.
If it seems like it isn’t updating then try force closing your Hue app and restarting, this may then say they have installed or restart the process.
If you are having other issues then check out our common trouble shooting guide here.
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